Account and data deletion
Delete Your AEGENTA Account
This page explains how AEGENTA users can request deletion of their account and associated personal data from the website or mobile app.
How to request deletion
- Open AEGENTA on the website or mobile app and sign in to your account.
- Go to Settings, open the Security area, and choose Delete Account.
- Follow the confirmation prompt. You may be asked to type a confirmation phrase before deletion begins.
- If you cannot access your account, email admin@aegenta.app from the email address associated with your account and request account deletion.
What is deleted
After a verified deletion request, Aegenta LLC deletes or de-identifies account profile data, app settings, stored user content, uploaded files, connected-service tokens, and personal dashboard data associated with the account, unless retention is required or permitted by law.
Limited retention exceptions
- Records required for legal, tax, billing, security, fraud-prevention, dispute-resolution, or compliance purposes may be retained for the minimum period required.
- Backups and system logs may persist for a limited period before being overwritten according to operational retention schedules.
- Data held by third-party services you connected to AEGENTA may also need to be managed directly with those providers.
Contact
For account deletion or data deletion help, contact Aegenta LLC at admin@aegenta.app.