Delete Your AEGENTA Account

How to request deletion

1. Open AEGENTA on the website or mobile app and sign in to your account.
2. Go to Settings, open the Security area, and choose Delete Account.
3. Type DELETE MY ACCOUNT and verify your current password or authentication code. Alternatively, request a confirmation email and confirm deletion on the linked page.
4. If you cannot access your account, email admin@aegenta.app from the email address associated with your account and request account deletion.

What is deleted

Confirmed deletion first cancels recurring subscriptions from the date deletion completes, then removes your account and app-database data: settings, Echo posts, saved actions, Vault/file records, connected-service tokens, and personal dashboard data. Tracked stored file contents are erased. There is no recovery or reactivation of the deleted account; you must create a new one. If cancellation or cleanup fails, deletion is not marked complete—retry or contact support.

Nonpayment or subscription cancellation alone never deletes your account data. Your account instead uses Free limits, and paid access can be restored after payment.

Limited retention exceptions

• Stripe, Google, or other providers may retain financial records they are legally required to keep; removing your AEGENTA account does not override their independent obligations.
• Hosting backups, historical object versions, system logs, and legacy untracked upload fragments follow provider retention/deletion procedures. Current tracked file contents are erased and their app references are removed.
• Data held by third-party services you connected to AEGENTA may also need to be managed directly with those providers.

Contact

For account deletion or data deletion help, contact Aegenta LLC at admin@aegenta.app.